a mission-locked washington company · operational AI

We find the institutional drag in your operations
and clear it.

AI-powered operational services for organizations that need to modernize without burning down and rebuilding. Engagements measured by outcome — proof before capital releases.

Start a conversation →How engagements work →
est. 2026kirkland · wacurrently engaging select clients
01 · what we do

Four shapes of engagement.

Each one starts with institutional drag — the friction, the chaos, the broken handoffs that keep your operations from doing what they should. We map it. We resolve it. We measure what changed.

A · diagnostic

Operational diagnostics

A two-to-four week engagement that maps where your operations break down — handoff failures, tool fragmentation, repeated administrative work, time tax on senior people. You walk away with a precise picture of what's costing you, in dollars and hours, and the highest-leverage interventions.

Typical engagement · 2-4 weeks · defined scope
B · workflow

Workflow automation

Targeted automation of the repeatable, coordination-heavy work that's currently consuming senior staff time. Built on agent infrastructure, observable, reversible. Each successful deployment becomes a documented pattern that we can deploy again at half the cost.

Typical engagement · 6-12 weeks · outcome-priced
C · voice

Voice agent deployment

AI voice agents for inbound reception, outbound coordination, scheduling, qualification, and after-hours coverage. Same conversation quality humans deliver, available 24/7, at roughly one-twentieth the cost. Real numbers, real telephony, real production-grade.

From AI receptionist to full call-center modernization
D · replication

Replication pack development

For organizations with multiple sites, branches, or franchises: we package successful operational patterns as deployable replication packs — reproducible across locations, configurable per context, instrumented to measure outcomes. Patterns compound. Capability scales.

Multi-site organizations · 3-6 month engagements
02 · how engagements actually work

Proof before capital.

03 · what AI operations actually deliver

The numbers, where the work has been done.

Industry benchmarks from organizations that have already deployed AI operational systems at scale. These are the reference points the engagement is calibrated against.

Voice agent cost vs. human
1/300
~$0.07-0.15/minute for voice agents vs. ~$29-42/hour for US-based human agents. The economic gap is genuinely that wide.
Operational cost reduction
30-50%
Typical reduction on the call categories that are automated, per industry case studies in healthcare, real estate, and logistics.
Recovered missed-call revenue
$401k
A single regional practice's recovery in one quarter, after deploying inbound voice agents. Not theoretical. A documented case.
04 · who we work with

Currently engaging select clients.

Proactiva is in early commercial activity. We're working with organizations whose problems we can solve well rather than scaling client count for its own sake. If you're running into institutional dragin healthcare operations, civic services, professional services, multi-site operations, or anywhere the time-tax on senior people has become unsustainable — there's a real conversation worth having.
activehealthcare opsactiveprofessional servicesopencivic / governmentopenmulti-site retail / hospitality
05 · start a conversation

Tell us about your friction.

Direct conversations, not gated forms. We read everything that comes in. If we're the right fit, we'll get on a call within a week. If we're not, we'll tell you and try to point you somewhere better.

we read every word